Privacy Policy
Last updated: December 3, 2024
Our Privacy Commitment: Your organization's data belongs to your organization. We never share, or analyze your personal information for marketing purposes. All data is encrypted, and you maintain complete control over your information.
Data Storage and Security
Your data is protected by multiple layers of security:
- European Data Centers: Data is stored in EU-based servers, complying with GDPR regulations
- Regular Security Audits: Cybersecurity experts conduct penetration testing on a regular basis
- Isolated Infrastructure: Your organization's data is stored in isolated database instances
Minimal Data Collection
We strictly adhere to data minimization principles:
- Only information that's essential for the application's core functionality is collected
- No metadata collection for analytics or behaviour analysys purposes without explicit consent
- All system logs are anonymized
Your Complete Data Control
You have full control over your data with:
- At your request, immediate account deletion with permanent data removal
- Granular privacy settings for each feature
Disaster Recovery
Your data's safety is ensured through:
- Real-time encrypted backups across multiple EU regions
- 99.99% uptime guarantee with automatic failover
- Regular disaster recovery and documented procedures
- Maximum 4-hour recovery time objective (RTO)
Contact Our Data Protection Officer
For any privacy concerns or requests:
- Email: privacy[@]synaptiqx.com
- Response guaranteed within 24 hours