Privacy-First Policy
Last updated: December 3, 2024
Our Privacy Commitment: Your data belongs to you. We never sell, share, or analyze your personal information for marketing purposes. All data is encrypted, stored in European servers, and you maintain complete control over your information.
Zero-Knowledge Architecture
We implement a zero-knowledge architecture, meaning:
- All data is encrypted end-to-end using industry-standard AES-256 encryption
- Your encryption keys are never stored on our servers
- We cannot access, read, or analyze your personal data
- No tracking cookies or user behavior analytics are implemented
Data Storage and Security
Your data is protected by multiple layers of security:
- European Data Centers: All data is stored exclusively in EU-based servers, complying with GDPR regulations
- Regular Security Audits: Independent third-party security firms conduct quarterly penetration testing
- Isolated Infrastructure: Your organization's data is stored in isolated database instances
- Automatic Data Purge: Deleted data is permanently erased within 24 hours with no backups retained
Minimal Data Collection
We strictly adhere to data minimization principles:
- We only collect information that's essential for the application's core functionality
- No metadata collection for analytics or improvement purposes without explicit consent
- All system logs are anonymized and automatically purged every 48 hours
Your Complete Data Control
You have full control over your data with:
- One-click complete data export in standard formats
- Immediate account deletion with permanent data removal
- Granular privacy settings for each feature
- Option to disable all non-essential data collection
Disaster Recovery
Your data's safety is ensured through:
- Real-time encrypted backups across multiple EU regions
- 99.99% uptime guarantee with automatic failover
- Regular disaster recovery drills and documented procedures
- Maximum 4-hour recovery time objective (RTO)
Transparency and Updates
We maintain complete transparency about our privacy practices:
- Real-time status page showing system security updates
- Immediate notification of any security-relevant changes
- Detailed documentation of all data handling procedures
- Public security audit results and certifications
Contact Our Data Protection Officer
For any privacy concerns or requests:
- Email: privacy@synaptiqx.com
- Response guaranteed within 24 hours
- Address: [SynaptiQX Dynamics SL]